Work, Business and Organisational Psychology

Our services span the complete 'life-cycle' of business, from recruitment, to managing redundancy/ retirement planning, including:

  • Recruitment and selection
  • Psychometric Assessment
  • Advice on career development
  • Reprogramming career
  • Mid-life issues
  • Motivating staff in post
  • Auditing motivation, staff attitudes and communication in the company
  • Staff/client satisfaction surveys
  • Staff Appraisals + 360 degree feedback
  • Work Enrichment
  • Handling difficult staff issues
  • Outplacement issues: how the organisation should prepare for and deal with staff pre/post redundancy
  • Preparing for retirement

Change Management:

Organisations are constantly changing and therefore management and staff regulary need updating or helping to cope with these processes. We can provide support with:

  • Managing change in organisations
  • Handling Mergers and de-mergers
  • Helping Teams cope with transition
  • Teambuilding days with expert facilitators
  • Working smarter not harder

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Managing Trauma and Critical incidents:

Increasingly companies are faced with major crises and may need some help in dealing with this. We can help with:

  • Developing policy on Trauma and Critical Incidents
  • Conducting debriefing sessions post-incident
  • Supporting staff within the organisation who have to manage incidents and support other staff

Equal Opportunities

All companies now have a responsibility to ensure equal opportunity. We can adivse on:

  • Diversity and disability
  • Assessment and Selection processes
  • Ethnic minority and Gender issues

Drugs and Alcohol at Work

Drugs and alcohol are a major problem in companies and do require specialist help from experts with experience with dealing with these kinds of problems are they are often very complex. We have experience with:

  • Recognising drug/alcohol problems
  • Developing policy on drugs/alcohol

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General Psychological well being at work and at home

Managers are often faced with staff who are not functioning at their best because of worries about problems at home. Our consultants have had considerable experience on these issues and difficulites. We can provide services for managers and employers concerning the following issues:

  • Childproblems; Child/school interface; The rebellious teenager; Single parenting; Sleep problems; Drug and alcohol problems
  • Backup to staff/supervision. Updates with company nurses etc. to discuss cases
  • Support for managers in handling staff bereavements etc.
  • Support in listening skills for key staff in the organisation
  • When to refer on - what resources are available in the community; Recognising when people need help

Workplace Mediation

Disputes can be costly for an organisation, both in financial and emotional terms. Workplace mediation is becoming established as a positive alternative to grievance and disciplinary procedures. Even when such procedures cannot be avoided, there can still be a role for mediation, to empower staff themselves to find a solution to a dispute, with the aid of a trained mediator. At JMA, we have highly experienced mediators who are trained to offer a constructive way forward in such staff disputes. We can also offer training and advice on setting up internal mediation schemes in an organisation.

Managing Stress

Stress is considered to cost industry annually in excess of £3.5 billion and this does not include the cost of litigation against companies. This also does not include extra costs for people who are present but not contributing to their work or doing a poor quality service. We can provide:

  • Stress Audits in the Organisation
  • Stress awareness training for managers and key staff
  • Psychological counselling for staff
  • Psychological counselling for Senior Executives (maybe those for whom the Employee Assistance Programme is not appropriate)
  • Development of Employee Support Schemes

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Staff Training

Please see our separate Training and Consultancy Page

If you would like more information or would like to book an appointment, please telephone the office on 01273 821402 or email us at the following address: info@jmassociates.co.uk Alternatively, click 'Contact' for more details.

Our Psychologists who work in this field include:

John McKeown, MA (Hons), M Ed Psych, AFBPsS: Chartered Psychologist, Managing Partner

Educated at Aberdeen, Surrey and Sussex Universities John has been a practising Psychologist for over twenty years. He has previously been an area Educational Psychologist for two local authorities. John specialises in assessment and advice on Educational, Occupational and Legal matters. He has been Managing Partner of John McKeown Associates since it formed twelve years ago.

Marie Larkin, PG Dip. Couns; Cert Counselling & Groupwork; BACP Member: Counsellor and Employee Relations/Mediation Consultant

Marie Larkin spent the first 15 years of her career in Marketing and Management. She re-trained as a Counsellor at Birkbeck College, London and the University of Sussex and has worked within the NHS and in private practice. Her model combines Cognitive Behavioural Interventions with Psychodynamic exploration and she has a special interest in issues around Life/Work Balance, Change Management and unblocking 'Stuckness'. Since 1999, she has further specialised in working with businesses to resolve health and disability related problems in the workplace, including advice and training on DDA, Mediaton, Absence Management and running specially designed Work Based Therapeutic Groups. She is currently Chair of Sussex Psychodyanamic Therapies.

John Revell, BA (Hons), MBA, Dip Clin Psychol, Dip Couns: Chartered Clinical Psychologist

After completing his degree in Psychology at Sussex University, John completed his professional training as a Clinical Psychologist in 1987. He also has a counselling qualification. He has experience of working as a Clinical Psychologist at Consultant level in the NHS. Having more recently obtained a Masters in Business Administration at Brighton University, John has a special interest in organisational consultancy and training.

Lynne Spencer, MSc. C.Psychol.

Lynne Spencer is a Chartered Occupational Psychologist who
has worked with both organisations and individuals. She worked initally as an HR manager in industry and at the BBC, then specialising as a consultant in assessment, psychometrics, team building, organisation and career development, training and coaching

.She is the author of 'Life and Career: A workbook for Managers' available from Amazon, and is a member of the editorial board of the magazine 'Coaching At Work'.

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